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PickASunnyDay
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Support

We're a small team and we read every message.

Last updated May 25, 2026

1. How to reach us

For all questions, bug reports, and feedback, write to support@pickasunnyday.app.

We are a small team. We aim to reply within two business days. For anything urgent — billing, a subscription that did not unlock, an account problem — please include the email address tied to your Apple ID and, where relevant, the App Store receipt or order number. It helps us help you faster.

2. Frequently asked questions

How do I cancel my subscription?

Subscriptions are managed through the Apple App Store, not by us directly.

  1. Open the Settings app on your iPhone or iPad
  2. Tap your name at the top, then tap Subscriptions
  3. Select PickASunnyDay Plus
  4. Tap Cancel Subscription

For details on refunds, free trial, and auto-renewal, see the Subscription Terms.

My forecast looks wrong

Weather data comes from Open-Meteo and is inherently uncertain — more so the further into the future a day sits. If you see something that looks clearly broken (no data at all, the wrong location pinned, repeated errors), write to us with your city and the date. Please do not rely on the App for severe-weather decisions; use your national weather service (in Germany: Deutscher Wetterdienst) for that.

How do I update or change my location?

In the App, open the locations screen and add, remove, or set a different primary location. Granting location permission is optional — you can always search and pin a place manually.

I want my account or my data deleted

Write to privacy@pickasunnyday.app from the email address tied to your Apple ID. We will confirm and delete the data we control within 30 days, as required under Art. 17 GDPR.

Some data we are legally required to keep (for example, subscription invoices for tax purposes — up to 10 years under § 147 AO). We will retain only what we must and isolate it from active use.

Cancelling your App Store subscription is a separate step — see the cancellation flow above.

Where can I read your privacy and terms?

3. Press and partnerships

For media, press, or partnership inquiries: hello@pickasunnyday.app.

4. Security reports

If you discover a security issue, please report it privately to security@pickasunnyday.app before disclosing it. We will acknowledge receipt within 5 business days.